Help & knowledge base






Introduction


Do you offer a controlpanel?

Yes, we have developed a custom online controlpanel that you can use to manage every setting of your TeamSpeak server.


What payment methodes do you accept?

We accept PayPal, Creditcard, iDEAL, Bancontact/Mister Cash, SOFORT Banking and Paysafecard.


Can i up or downgrade my server?

Yes, you can up or downgrade your server whenever you want via the Voicenode dashboard. However we do not offer refunds or credits for downgrades.


Do you offer refunds?

We generally do not offer refunds. However, newly purchased TeamSpeak services are covered by our 7-day satisfaction refund policy. If the service does not meet your requirements, you may request a refund within seven (7) calendar days of the initial purchase. This is in addition to any mandatory statutory consumer rights. Please refer to our Terms of Service for further details.


Server Status: • Operational