The TeamSpeak server hosting services offered through the Voicenode website (https://voicenode.net/) are provided by COPYSAN COMUNICACIONES, S.L., a company incorporated under the laws of Spain, operating under the commercial brand Voicenode.
Company details:
COPYSAN COMUNICACIONES, S.L.
Pol. Ind. Mutilva Baja, Calle E, Edificio 1, 2D
31192 Mutilva Baja, Navarra, Spain
VAT Number: ESB31656234
In these Terms of Service, the terms "Copysan", "Voicenode", "we", "us" and "our" shall all refer to COPYSAN COMUNICACIONES, S.L., operating under the commercial brand Voicenode. The terms "you" and "your" shall refer to the customer or user of our services.
The use of TeamSpeak servers is subject to the following terms and conditions. By registering for, purchasing or using our services, you acknowledge that you have read and agree to these terms and conditions.
Your use of our services is also subject to our Acceptable Use Policy (AUP), which forms part of the conditions governing the use of our services and is available on the Voicenode website.
Any deviations from these terms and conditions shall be valid only when expressly agreed to in writing by Copysan.
Article 1. Use of the service
1.1 The TeamSpeak server hosting service is offered to you for entertainment purposes. Respect the rules of the game and the other players!
1.2 To use TeamSpeak servers, you first need to register. After completing registration, you can directly log into your account and use the service.
1.3 You must secure access to your account using the username and password against third parties. In particular you must keep the password strictly confidential. Voicenode may assume that all actions undertaken from your account after logging in with your username and password is authorized and supervised by you. This means you are liable for these actions, unless and until you have notified Voicenode that someone else knows your password.
1.4 The provision of TeamSpeak services involves the processing of personal data by Copysan. COPYSAN COMUNICACIONES, S.L. acts as the data controller for the processing activities for which it determines the purposes and means of processing. Please refer to the Voicenode Privacy Policy for further information about how your personal data is collected, processed and protected.
Article 2. Terms of use
2.1 It is not permitted to use TeamSpeak servers for any purpose that violates applicable laws or regulations. This includes, among other things, the storage or transmission of data through the service that is defamatory, offensive, discriminatory or racist.
2.2 In particular it is not permitted to harass other players of TeamSpeak servers or to spoil the gaming experience, or to pretend to be another person, or a moderator/maintainer of TeamSpeak servers, or to use any form of cheating or trickery (as determined by the game operator).
2.3 Should Voicenode discover that you violate any of the above, or receive a complaint alleging the same, then Voicenode may intervene to end the violation.
2.4 If in the opinion of Voicenode the continued functioning of the computer systems or network of Voicenode or third parties is actually or under threat of being damaged or jeopardized, for example through excessive transmission of e-mail or other data, leaks of personal data or virus activity, Voicenode may take all steps it deems reasonably necessary to end or avert such damage or jeopardy.
2.5 Voicenode is at all times entitled to file a criminal complaint for any offenses committed through or using the service.
2.6 Voicenode may recoup from you all damages it suffers as a result of your violation of these terms of use. You agree and hold harmless Voicenode from all third-party claims arising out of your violation of these terms of use.
Article 3. Availability and maintenance
3.1 Voicenode guarantees availability of the service 99.9% of the time.
3.2 Voicenode actively maintains TeamSpeak servers. Maintenance can take place at any time, even if this may negatively impact the availability of the service. Maintenance is announced in advance whenever possible.
3.3 Voicenode may from time to time adapt TeamSpeak servers. Your feedback and suggestions are welcome but ultimately Voicenode decides which adaptations to carry out (or not).
Article 4. Intellectual property
4.1 The Voicenode brand, website, service-related materials and accompanying software, together with all information and images published on the website, are owned by Copysan and/or its respective licensors, as applicable. None of these materials may be copied, reproduced or used without prior written permission from the respective rights holder, except to the extent permitted by mandatory applicable law.
4.2 Information you store or process using the service is and remains your property (or the property of your suppliers or licensors). Voicenode receives a limited license to use this information for the service, including for future aspects thereof. You can cancel this license by removing the information in question and/or terminating the agreement.
4.3 If you send information to Voicenode, for example a bug report or suggestion for improvement, you grant Voicenode a perpetual and unlimited license to use this information for the service. This does not apply to information you expressly mark as confidential.
4.4 Voicenode shall refrain from accessing data you store or transfer using TeamSpeak servers, unless this is necessary for a good provision of the service or Voicenode is forced to do so by law or order of competent authority. In these cases Voicenode shall use its best efforts to limit access to the information as much as possible.
Article 5. Compensation for the service
5.1 The use of certain functions of TeamSpeak servers is subject to fees. The functions in question will inform you of the fees. The fee is due every month and must be paid in advance.
5.2 Payment is possible via iDeal online payment, by credit card, by PayPal money transfer, or as explained further on the website.
5.3 In addition to any mandatory statutory consumer rights, Copysan offers a voluntary 7-day satisfaction refund policy for newly purchased TeamSpeak services. If you find that the purchased service does not meet your requirements, you may request a refund within seven (7) calendar days from the date of the initial purchase by contacting our support team at support@voicenode.net. This voluntary refund policy applies to the initial purchase of the service and does not affect any mandatory statutory rights you may have under applicable consumer protection laws. Nothing in this clause shall exclude or restrict any statutory right of withdrawal, refund or other consumer protection right that cannot legally be waived.
Article 6. Limitation of liability
6.1 Except in case of intentional misconduct or gross negligence the liability of Voicenode shall be limited to the amount paid by you in the three months prior to the moment the cause of the damage occurred.
6.2 Voicenode in no event is liable for indirect damages, consequential damages, lost profits, missed savings or damages through business interruption.
6.3 Damages may only be claimed if reported in writing to Voicenode at most two months after discovery.
6.4 In case of force majeure Voicenode is never required to compensate damages suffered by you. Force majeure includes among others disruptions or unavailability of the internet, telecommunication infrastructure, power interruptions, riots, traffic jams, strikes, company disruptions, interruptions in supply, fires and floods.
Article 7. Term and termination
7.1 This agreement enters into force as soon as you first use the service and then remains in force for a month.
7.2 After this period the agreement is silently renewed with successive terms of the same period. If you entered into this agreement as a consumer, you may after the first silent renewal terminate the agreement at any time with a notice period of one month, calculated from the moment of the notice. Non-consumers can terminate the agreement by the end of the term indicated in the previous clause with a notice period of one month.
7.3 Voicenode is entitled to terminate the agreement if you have not used the service at all in the last 18 months. In such an event Voicenode shall first send a reminder mail to the e-mail address connected to your account.
7.4 Please note: it is not possible to export data you store or process using the service.
Article 8. Changes to terms
8.1 Voicenode reserves the right to amend or supplement these terms and conditions and the applicable service prices, subject to applicable laws and regulations.
8.2 Voicenode shall announce through the service changes or additions at least thirty days before their taking effect.
8.3 If you do not want to accept a change or addition, you can terminate the agreement until the date the changes take effect. Use of TeamSpeak servers after the date of effect shall constitute your acceptance of the changed or added-to terms and conditions.
Article 9. Miscellaneous provisions
9.1 These terms and conditions shall be governed by and interpreted in accordance with the laws of Spain, without prejudice to any mandatory consumer protection provisions that may apply under the laws of the country in which the consumer is habitually resident.
9.2 Any disputes arising in connection with these terms and conditions shall be submitted to the competent courts of Spain, subject to any mandatory jurisdiction and consumer protection rules that may grant consumers the right to bring proceedings before the courts of their country of residence.
9.3 For any clause in these terms and conditions that demand that a statement must be done "in writing" to be legally valid, a statement by e-mail or communication through the TeamSpeak servers service shall be sufficient provided with sufficient certainty the authenticity of the sender can be established and the integrity of the statement has not been compromised.
9.4 The version of any communication of information as recorded by Voicenode shall be deemed to be authentic, unless you supply proof to the contrary.
9.5 In case any part of these terms and conditions are declared legally invalid, this shall not affect the validity of the whole of the agreement. The parties shall in such an event agree on one or more replacement provisions that approximate the original intent of the invalid provision(s) within the limits of the law.
9.6 Copysan may transfer or assign its rights and obligations under this agreement to a third party in connection with a transfer of the Voicenode brand, the TeamSpeak hosting services or the associated business activities, subject to applicable laws and regulations.